Privacy Policy

At mysite-name, we’re dedicated to protecting your personal information while you pursue your fitness goals in our England-based fitness club. This policy outlines how we collect, use, and safeguard your data, fully complying with UK GDPR and the Data Protection Act 2018. Your trust matters to us, and we ensure your details are secure as you train with us.

1. What Information We Collect

We collect only the details you provide when joining our fitness club, booking classes, or contacting us. This includes your name, email address, phone number, and preferences related to fitness services, such as class schedules or personal training needs. If you share additional details, like dietary preferences or fitness goals, we use them to personalise your experience.

We may also collect anonymised data, such as website usage patterns, to enhance our fitness offerings. This data is never tied to you personally unless you explicitly consent.

2. How We Use Your Information

Your data enables us to provide tailored and effective fitness services. We use it to:

  • Respond to inquiries about classes like yoga, Zumba, or personal training.
  • Manage your membership and schedule bookings for gym access or group sessions.
  • Contact you with updates on class schedules, membership renewals, or session confirmations.
  • Send you relevant fitness tips or class promotions, but only if you’ve opted in.

We handle your information carefully, using it solely to improve your fitness journey and never for unrelated purposes.

3. Securing Your Information

Your data’s security is our priority. We use industry-standard encryption to protect your details from unauthorised access. Only our trusted team, trained in UK data protection standards, handles your information. We regularly update our security measures to keep your data safe, so you can focus on your workouts.

Whether you’re signing up for a yoga class or personal training, we ensure your information is securely managed throughout.

4. Consent to Data Use

By providing your details via our website, phone, or email, you consent to us using your information to manage your membership, bookings, and inquiries, as described in this policy. You can withdraw this consent at any time by contacting us, and we’ll promptly respect your preferences.

5. Sharing with Third Parties

We share your data only when necessary to deliver our fitness services, such as with scheduling platforms or payment processors. We may also share data if required by law, for example, to comply with UK regulations. All third parties we work with are bound by strict agreements to protect your data in line with UK GDPR.

We never sell or share your information for marketing purposes outside our fitness services, ensuring your data remains secure.

6. Your Rights Under UK GDPR

As a valued member, you have full control over your data. Your rights include:

  • Accessing the personal information we hold about you at any time.
  • Requesting corrections or updates to any inaccurate or outdated details.
  • Asking for deletion of your data when it’s no longer needed for your membership or services.
  • Objecting to specific uses of your data, such as promotional communications.

To exercise these rights or ask questions, email us at: [email protected]. We’ll respond promptly to address your needs.

7. Data Retention Period

We retain your data only as long as necessary to manage your membership, bookings, or follow-up communications, such as class reminders or invoices. Typically, this means keeping your details for the duration of your membership and a short period afterward. After that, we securely delete or anonymise your data in accordance with UK data protection regulations.

If you request deletion earlier, we’ll comply promptly, ensuring no unnecessary data is retained.

8. International Data Transfers

If your data is transferred outside the UK (e.g., for cloud-based scheduling systems), we use UK GDPR-compliant safeguards, such as standard contractual clauses, to ensure its security. We carefully vet all partners to maintain the same level of protection you expect from us.

Questions about your data or our processes? Contact us at: [email protected]. We’re here to explain everything clearly and keep you informed.